Plants fail in month four, not week one.
Almost any plant looks healthy the day it arrives. The difference between a space that still looks composed a year later and one that quietly declines is entirely in the care rhythm — and in catching problems while they are still small.
Our gardeners visit on a fixed cadence, work from the plant ledger created at install, and document every visit with before-and-after photographs sent over WhatsApp. Light is re-measured each quarter, because a room in June is not the room it was in January.
What maintenance covers
- Scheduled visits2–4 day or 7–10 day cadence depending on the plan
- Pruning · pest care · soil renewal · feedingPest-safe products throughout, safe around children and pets
- Health checks · quarterly light re-mappingPlacement retuned as seasons and interiors change
- Replacement & rescue protocolsDiagnose, isolate, treat — or replace, typically within 7–10 days
- WhatsApp updates · photo logBefore/after images and health flags after every visit
Which plan covers it
Maintenance is sold as an annual contract in two tiers. Shield covers the expertise while you handle day-to-day watering. Total Shield is fully hands-off — we water too, and any plant that dies under our care is replaced free.
Both assume the plantscape already exists, whether we built it under The Setup or you are bringing us an existing space to take over.